AI Chat and WhatsApp Agents That Capture, Qualify and Book
Answer website visitors, WhatsApp messages and texts instantly, 24/7. Your AI chat agent answers questions from your approved information, captures contact details, qualifies leads, books appointments and hands conversations to your team — with everything logged in your CRM.
What is an AI chat agent?
An AI chat agent is an AI assistant that replies to written messages on your website, WhatsApp, SMS and other channels. It understands questions in plain language, answers from your approved content, collects details and completes tasks such as booking — and passes the conversation to a person when needed.
Features
Website chat widget
Branded, fast-loading and accessible; one script tag for WordPress, Webflow, Shopify or custom sites.
WhatsApp Business Platform
Official API access through Meta or an approved provider, approved message templates and clear opt-in.
SMS
Two-way texting; the A2P 10DLC registration US carriers require is handled for you.
Lead capture and qualification
Asks your questions, scores the lead and routes it to the right person.
Booking
Books appointments, viewings, tables or consultations inside the chat.
Human handoff
Hands the conversation to your team’s inbox with the full history.
CRM sync
Every conversation, contact and outcome logged in HubSpot, Salesforce or your industry system.
Languages
Replies in the visitor’s language.
WhatsApp and SMS rules we build around
- WhatsApp: since 15 January 2026 WhatsApp’s business terms bar providers whose main product is a general-purpose AI assistant (in June 2026 the European Commission ordered Meta to keep access open for them in the EEA while its antitrust case runs). AI that serves a business’s own customers — support, bookings, orders — was never affected, and that is what we build.
- Opt-in: business-initiated WhatsApp messages need the customer’s opt-in and an approved template; Meta’s per-message fees are passed through at cost.
- SMS: US carriers require A2P 10DLC registration for business texting; marketing texts need consent under the TCPA (US) and PECR (UK); every message honors STOP.
Pricing
AI Chat & WhatsApp Agents
from $299 /month
Plus $750 setup; WhatsApp message fees at cost.
Questions
Are AI agents allowed on WhatsApp?
Yes, for customer service. WhatsApp’s business terms allow AI agents that help a business’s own customers — answering questions, taking bookings, updating orders. The January 2026 restrictions target general-purpose AI assistants, not customer-service agents like ours.
Do we need the WhatsApp Business API?
Yes, for an AI agent. We set up WhatsApp Business Platform access for your number, get your message templates approved and connect the agent — usually within 5–10 business days.
Can the chat agent hand over to a person?
Yes. You choose the triggers — a request for a person, a complaint, a high-value lead — and the conversation moves to your team’s inbox with the full history.
Will it work on our website?
Yes. The widget is one line of code for WordPress, Webflow, Shopify, Wix or custom sites, and it loads after the page so it won’t slow your site down.
Related: AI Receptionist & Voice Agents · Live demos







