Trust & Compliance Center

AI Disclosure Policy

We always disclose AI. Every agent says it’s an AI at the start of each call or chat and offers a person.

What this policy covers

Browser demo — checkbox (all regions)☐ I agree to talk with an AI assistant and for this demo to be recorded and transcribed to improve Infirise AI’s service. Recordings are deleted after 30 days. Privacy Notice
Call-back — US and Canadian numbers☐ By checking this box, I agree that Infirise AI may call me at the number above using an AI-generated voice to demonstrate its AI agent, and that the call may be recorded. I understand consent is not a condition of any purchase. Message and data rates may apply. I can revoke consent at any time by saying “stop calling” or emailing privacy@infiriseai.com.
Call-back — UK and EU numbers☐ I agree to receive one demonstration call now from Infirise AI’s AI assistant at this number, and for the call to be recorded and transcribed to improve the service. I can withdraw consent at any time. Privacy Notice
Optional marketing box (separate, unticked)☐ Send me occasional emails about Infirise AI. You can unsubscribe at any time.

Demo agent — opening line“Hi, I’m agent name, an AI assistant for demo business. This is an Infirise AI demo and the call is recorded. How can I help?”
Client agents — inbound opening“Thanks for calling business name. I’m agent name, business name’s AI assistant. This call may be recorded. How can I help?” (Use “This call is recorded” where every party’s consent is required.)
Client agents — chat first message“Hi! I’m agent name, an AI assistant for business name. I can answer questions and book appointments — or connect you with a person. Chats are saved to help us improve. Privacy Notice”
Client agents — outbound opening (consent on file)“Hi, this is agent name, an AI assistant calling from business name about the inquiry you made on date. Is now a good time? If you’d rather not get these calls, just say so and we’ll stop.”

US: the FCC confirmed in February 2024 (FCC 24-17) that AI-generated voices count as “artificial” voices under the TCPA, so AI calls need prior express consent — written consent for marketing calls. (Since a June 2025 Supreme Court ruling courts treat the FCC’s reading as persuasive rather than binding, but the statute’s “artificial voice” wording still applies.)
EU: from 2 August 2026, the EU AI Act requires AI systems that interact with people to make clear they are AI (Article 50). Delays agreed in 2026 moved high-risk duties, not this one.
US states: California’s bot law (SB 1001) makes it unlawful to use an undisclosed bot online to mislead people into a purchase; Utah (SB 226) requires AI disclosure when a consumer asks, and up front in high-risk interactions in regulated occupations; Maine (since 24 September 2025) requires disclosure wherever a chatbot could mislead a consumer into thinking it is human.
Recording: some US states and several European countries require the consent of every party to record a call; announcing recording at the start covers this.